FAQ

1. How long does shipping take?

Shipping times typically range between 2–5 business days, depending on your location. You will receive tracking information once your order has been shipped.

2. Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping availability and delivery time may vary depending on your location.

3. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package in real time.

4. Can I change or cancel my order?

You can request changes or cancellations within 12 hours of placing your order. After that, orders are processed and cannot be modified.

5. What if I receive a damaged or wrong product?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.

6. What is your return policy?

We accept returns within 7 days of delivery for eligible items. Products must be unused and in original packaging. For more details, please check our Refund Policy.

7. What payment methods do you accept?

We accept major credit/debit cards, Shop Pay, Apple Pay, and Google Pay. All payments are secure and encrypted.

8. Is it safe to order from your website?

Yes. Your personal and payment information is protected with secure encryption technology. We prioritize your privacy and safety.

9. Do you offer cash on delivery (COD)?

Currently, we do not offer Cash on Delivery. All orders must be paid in advance.

10. Why is my order taking longer than expected?

Delays can sometimes occur due to high demand, customs processing, or courier issues. If your order is delayed, feel free to contact us for an update.

11. How can I contact you?

You can reach us anytime via email at:
support@4evermombaby.com

We usually respond within 24 hours.

12. Do you offer refunds?

Yes, we offer refunds for eligible cases such as damaged items, incorrect orders, or lost shipments. Please refer to our Refund Policy for full details.